Privacy Policy
Privacy Policy
WALK THROUGH (“we,” “us,” or “the Company”) has established this Privacy Policy as set out below in order to handle our customers’ personal information appropriately.
1. Business Operator Information
Name: WALK THROUGH
Address: 2196 Miwanoe, Yoshikawa City, Saitama 342-0027, Japan
Phone: 048-947-4094
Contact: info@w-through.jp
2. Personal Information We Collect
When responding to inquiries, appraisals, purchases, sales, after-sales service, and similar matters, we collect personal information to the extent necessary, including your name, email address, phone number, the content of your inquiry, and vehicle information.
If you apply for auto loan (credit) pre-screening, we additionally collect the information the finance company requires for its application, including date of birth, gender, marital status, household composition, address, housing situation, employment and income details, existing borrowings, driver’s licence number, and an image of your driver’s licence.
3. Purposes of Use
To respond to inquiries and consultations
To provide vehicle sales, purchasing, appraisals, and after-sales service
To communicate and carry out procedures related to contracts and transactions
To submit an auto loan (credit) application on your behalf and report the outcome to you
To improve our services and provide information (where the individual has given consent)
4. Provision to Third Parties
Except as required by law, we do not provide personal information to third parties without the individual’s consent. However, we may provide necessary information to subcontractors and partner businesses to the extent required for procedures such as vehicle registration, transfer of ownership, transport, financing, and warranties.
5. Handling of Auto Loan (Credit) Applications
Information submitted through the auto loan pre-screening form is used, with your consent, solely so that our staff can enter your application on your behalf into Premium Online Credit (POC), operated by the finance company Premium Co., Ltd. (2-10-4 Toranomon, Minato-ku, Tokyo). It is not used for any other purpose.
Once provided, the information is handled by Premium Co., Ltd. under its own consent clauses on the handling of personal information, for the purposes of its credit assessment and subsequent account management. Details of that handling are presented to you during the application process.
Images of your driver’s licence are collected for identity verification and the credit application, and are retained only for submission to the finance company and for any statutory retention period. Once that purpose is fulfilled, the information is deleted without undue delay unless the law requires otherwise.
As part of the application procedure, we may later ask you to sign a “Delegation and Consent Form for Application Procedures” and to agree to the finance company’s terms. The screening decision is made by the finance company; we do not guarantee its outcome.
6. Security Management Measures
We take appropriate security management measures to prevent the leakage, loss, or damage of the personal information we collect.
7. Requests for Disclosure, Correction, or Deletion
For requests from an individual to disclose, correct, suspend the use of, or delete their personal information, we will verify the identity of the requester and respond appropriately in accordance with applicable laws. Please contact the inquiry desk below.
8. Access Analysis and Cookies
Our website may use access analysis tools to improve our services. These do not contain information that identifies individuals. You can disable cookies through your browser settings.
9. Revisions to This Policy
We may revise this Policy as necessary. If there are significant changes, we will provide notice on this website.
10. Inquiry Desk
For inquiries regarding the handling of personal information, please contact info@w-through.jp.
Established: April 1, 2021 / Last revised: August 9, 2026